Policies

At Luxurious Home, we strive to provide our customers with the highest level of service and satisfaction. To ensure a smooth and enjoyable shopping experience, we have implemented the following policies:

Shipping Policy

Our shipping policy is designed to get your products to you as quickly and efficiently as possible. We offer free shipping on all orders over $50 within the continental United States. For orders under $50, a flat rate shipping fee of $5 will be applied. Please note that additional shipping charges may apply for oversized or heavy items.

Once your order has been placed, it will be processed and shipped within 1-4 business days. You will receive a confirmation email with tracking information once your order has been shipped. Please allow up to 50 days with an average of 5-21 business days for delivery.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and exchange policy.

If you wish to return or exchange an item, please contact our customer service team within 14 days of receiving your order. We will provide you with a return authorization number and instructions on how to proceed. Please note that all returned items must be in their original condition and packaging.

Once we receive your returned item, we will process your refund or exchange within 5-7 business days. Please note that shipping charges are non-refundable, and the customer is responsible for return shipping costs unless the item is defective or damaged.

Privacy Policy

At Luxurious Home, we take your privacy and security seriously. We are committed to protecting your personal information and ensuring that it is used only for the purposes of processing your order and providing you with the best possible shopping experience.

We will never sell or share your personal information with third parties without your consent. All payment transactions are encrypted and processed securely through our trusted payment gateway.

For more information on how we collect, use, and protect your personal information, please refer to our full Privacy Policy.

Contact Us

If you have any questions or concerns regarding our policies, please don't hesitate to contact our customer service team. We are here to assist you and provide you with the information you need to make an informed purchase decision.

You can reach us by email at yourpremiumpicks@gmail.com. Our customer service hours are Monday-Friday, 9am-5pm PST.

Thank you for choosing Luxurious Home. We look forward to serving you and providing you with the highest quality products for your home.